SMS Terms & Conditions
Logicom USA (dba Pamlico Tech Solutions)
Program name: Pamlico Tech Alerts
Description: Service updates, ticket notifications, appointment reminders, incident notices, and account messages.
Opt-in: By checking the SMS checkbox on our forms or texting the keyword JOIN to (866) 216-0208, you agree to receive text messages from Logicom USA.
Message frequency: Varies by activity (0–10 msgs/week typical). Messages may also be sent out as notifications. The frequency of this depends on what issues are arising with your monitored hardware. You will be able to login to your portal to remove notifications if need be or contact us to assist in this.
Fees: Msg & data rates may apply.
Opt-out: Text STOP to cancel. You’ll receive one final message confirming your opt-out.
Help: Text HELP or email support@pamlicotech.com
Carriers: Carriers are not liable for delayed or undelivered messages.
Eligibility: U.S. numbers only.
Data use: We use your phone number and message metadata to deliver and support the SMS program. We do not sell personal information. See our Privacy Notice: https://pamlicotech.com/privacy
SMS Messaging
If you opt in to receive SMS from Logicom USA, we will use your mobile number and related metadata (timestamps, delivery status) to send you service-related texts (e.g., ticket updates, outages, appointments). Message & data rates may apply. Message frequency varies. You can opt out at any time by replying STOP; for help reply HELP. Carriers are not liable for delayed or undelivered messages. We do not sell personal information. We retain messaging logs consistent with our retention policy to comply with legal obligations and to prevent abuse.
Verbal consent script
If Enrolling by phone, will will read the following statement.
“With your permission, we can send you service updates and account notices or notifications by text message. Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time and HELP for help. Our SMS Terms are at http://logicom-usa.com/sms-terms and Privacy Notice at logicom-usa.com/privacy. May we send you these text messages at [say customers number]?”
If Yes: “Thank you. I’m confirming SMS consent for [number]. You can reply STOP to cancel at any time.”