What is the Best Hardware for a New FreePBX System?
When selecting hardware for a new FreePBX system, I frequently get asked: "What’s the best option?" After evaluating various options, ClearlyIP stands out as the top choice.
Top Choice: ClearlyIP
ClearlyIP has earned its place as the leading hardware provider for FreePBX systems. Their phones offer seamless integration, reliability, and an exceptional user experience. Whether you're using their stylish desktop phones, the Clearly Anywhere mobile app, or softphone options, ClearlyIP provides an all-in-one solution that excels in build quality, ease of use, and advanced features.
Why Choose ClearlyIP (CIP)?
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Solid Hardware
ClearlyIP boasts one of the lowest return rates of any hardware provider I've worked with, which speaks volumes about the reliability of their products. -
Top-Rated Integration
ClearlyIP’s integration features are unparalleled. From Visual Voicemail to Long and Short button presses, their phones offer features that are hard to find with other vendors. -
Top-Notch Security
One standout feature is the "Help" button, which can be configured to silently open a communication channel between the phone and an administrator. This is especially useful in environments like classrooms, where verbal communication with an admin might not be possible. -
Panic Buttons
For added safety, ClearlyIP supports external panic buttons, allowing users to discreetly request assistance in emergency situations.
Runner-Up: Sangoma
In second place, Sangoma is a solid choice. They offer reliable phones and integration with FreePBX, but their feature offerings have fallen behind ClearlyIP. Over the years, Sangoma has made significant improvements, but they still lag behind on some advanced features.
Worth Mentioning: Yealink
Yealink is another brand worth considering. However, there are concerns regarding its unclear ties to foreign governments, which could be a red flag for some businesses. Additionally, Yealink’s advanced features often require manual configuration, which might be cumbersome for those who prefer a more plug-and-play setup.
Honorable Mention: Polycom
Finally, Polycom deserves an honorable mention. While Polycom’s build quality is excellent—particularly for budget-conscious buyers—the setup process for advanced features can be challenging. If you're on a tight budget, used Polycom phones can be an affordable option, often available for a fraction of the cost of new hardware. However, be prepared for a potentially frustrating setup process if advanced configuration is required.
Conclusion
For the best overall experience with FreePBX, I highly recommend ClearlyIP for its superior integration, advanced features, and outstanding build quality. Sangoma is a solid second, but if you’re working within specific budget constraints, Yealink and Polycom are still worth considering, depending on your needs.